Q	What is a Payday Loan?
A	A Payday Loan (also called Cash Advance or Payday Loan) is a small ($100 - $1,000), short-term loan that's generally used to cover the borrower's expenses until his or her next payday.
Q	What do I need in order to qualify?
A	You must be 22 years or older. You must have a checking account in your name, active for 2 months. You must be employed full time with 6 months on the job. Your net monthly income must be $1,000 or more. Your income must be in the form of direct deposit and active for 2 months.
Q	Is my information secure?
A	Yes! We use 128 bit (SSL) Secure Socket Layer encryption technology.
Q	Can I apply over the phone?
A	Yes! Call 1-877-913-7500 and one of our customer service representatives will fill out the application for you.
Q	What are your business hours?
A	Our hours of operation are Monday - Friday, 8:00 AM - 4:30 PM CST. We are not open on federal holidays.
Q	Do I need to fax?
A	In most cases the answer is no. Applications filled out over the phone will require faxing.
Q	What if I have bad credit or no credit?
A	Whether you have good credit, bad credit or no credit at all, it's not a problem. We do not check credit!
Q	When will I get the money?
A	Pending approval, your Cash Loan will be electronically deposited into your account the next business day.
Q	Can I payoff my loan before the due date?
A	Yes! Call 1-877-913-7500 and one of our customer service representatives will set up your request. You may even be entitled to a partial refund of the fee charged.
Q	What if I can't pay my loan off on the due date?
A	Our extension program has helped many make their required payments. You may extend your loan up to four (4) times paying only the finance and any fees that are due at that time. After the fourth extension, we require an additional $25 be added to the finance to start reducing the loan principle.
Q	How many payday loans can I have with National Money Store?
A	You may have no more than one active payday loan with our company at any given time. We require you have a zero balance before obtaining a new loan.
Q	How many times can I use your service?
A	We do not have a limit for the amount of times that you may use our service. However, we do require that you remain in good standing with our company. Please keep in mind that our payday loans are designed to be used as a short-term cash flow solution and not to solve long-term financial problems.